Monday, October 15, 2007

The BSP Rewards Team...

I have been rambling on about BSP Rewards and the industry for some weeks now. Hopefully, I have given you some insight into our company, the industry, our philosophy and our growth. I guess the time has arrived to give credit where it is due.

As a coach and manager of our team I play one of the roles in our success. On the other hand, without the right players - I could coach and manage (as they say) until the cows come home and never reach our goal.

Accordingly, today and in the coming weeks, I would like to shine the spotlight on some highly talented and dedicated people. Today’s blog is about our tech team.

As I am fond of saying, “my hands were never meant for anything technical or brain surgery”. My most challenging task is to think up, and then ask for, the impossible - and then watch the techie team step up to the challenge…and then they tweak and enhance the concept to new heights.

James is our head “technoid” and the guy that developed our platform. He is not only a coder extraordinaire but also a person that understands our model; our customer profiles and the overwhelming need to expand and continuously advance the programs ahead of anyone else in our space …while focusing on the ever-evolving web user experience. Just to state that he is up for the task would really be a gross understatement.

James has been with us from day one and has been integral to helping us attain the heights we have reached. (By the way, he argues at about every one of my over the edge ideas and concepts (plus a few of his own) and then finds a way to improve on it and create the code in half the time he promises…what a guy!).

Our tech team has a “non-welcome” mat in front of their door that says “Members Only”. (Sometimes they are nice enough to give myself and other staff members a floor pass to stop in and visit). Each one of the technoids is a jewel in their own right.

James runs his group with a Velvet Revolver (his favorite band). They work extremely hard and operate as a well-oiled team – each assisting, and also relying upon, the others.

Dan is the guy that works with our web mall affiliates and merchants making sure that all transactions are accounted for and also brings in special deals and promotions for our members. He has a great disposition and handles the multitude of orders and member inquiries with a smile on his face. It is probably that smile, face (and body builder physique) that makes him so popular with the ladies of the world.

On the other hand, Rick is the quietest of the group. He is our graphics guru and has a knack for not only web graphics but is now designing a complete campaign of print marketing that will be customized and private labeled for our clients. One of the reasons he may by on the quiet side is that he just got married a few weeks ago and he is probably contemplating what a good move that was.

The fourth member of the tech team is Bruce. Sure Bruce does web design and html coding (and my personal site web designer), but he pitches in where others fear to tread. If we have a computer problem or new software to install and tweak…he is Johnny on the spot (and of course James is there if needed). Additionally, if we need to re-do a storage room, he is just as energetic about handling that as well (without James’ assistance I might add). We are now developing a new Yahoo Store program for one of our co-ventures. Who is the guy we call on? It is Bruce of course. By the way, if you ever pass by at lunch time and see someone fishing behind our offices…it is also Bruce of course.
…talk to you again next week